Business Partners

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. With 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Creating value for our clients is at the heart of what we do at Accenture, which includes working with Caterpillar Inc. for over 30 years and with CAT Dealers for over 25 years. Accenture is the leading provider of DBS application support, hosting cloud services, delivering automation updates and value-add capabilities to Dealers all over the world for many years. Accenture is excited to help Dealers transform their core business to deliver innovative, world class services to their customers. For more information please visit Accenture.com/Caterpillar.

Connectivity is in our DNA! AT&T Communications connects you to what matters most – family, friends, business and commerce, education, work and entertainment. Our high-capacity broadband networks – fiber, 5G and wireless – win awards for quality you can trust. They also help keep you safe through FirstNet Band 14 Spectrum, the only nationwide network dedicated to connecting first responders in any emergency. Connectivity is our business, and we continue to invest and innovate to make it more valuable for you. Count on AT&T for wireless, 5G, fiber, IoT with secured connections to what matters most in your daily life. As one of the world’s largest Managed Security Services Providers (MSSP), AT&T Cybersecurity delivers the ability to help safeguard digital assets, act with confidence to detect cyber threats to mitigate business impact, and drive efficiency into cybersecurity operations. AT&T Cybersecurity helps make your network more resilient with cybersecurity consulting services, endpoint security, network security, as well as threat detection and response.

Augmentir™ is the world’s only provider of AI-based connected worker software. Augmentir’s software is a suite of AI-powered connected worker tools that helps industrial companies deliver effective skills management, training, collaboration, and on the job support for today’s more dynamic, more flexible industrial workforce. Companies in manufacturing, service, energy, and construction leverage Augmentir’s AI in conjunction with the platform’s digital workflow and remote collaboration capabilities to optimize their frontline operations and deliver significant growth and continuous improvement in the areas of performance support, training, and workforce development. For more information, visit www.augmentir.com

BlueVoyant is the industry’s leading integrated, end-to-end internal and external cyber defense platform that provides comprehensive defense within your organization and across your third-party suppliers, vendors, and partners. Our proprietary data, analytics, and technology works as a force multiplier to secure your full ecosystem.

Need to locate tools quickly? Need to help technicians put in more billable hours or improve flat-rate variances? ToolHub is a comprehensive, technology-driven solution to manage the assets in your toolrooms. Easy to use and secure, it is a powerful way to monitor and control the checking in and checking out of tools to keep your staff efficient and accountable. Using a flexible and scalable design ToolHub supports toolrooms and vehicles of any size and type. Locate tools quickly, optimize inventory levels and minimize loss, with ToolHub!

Ranked among the largest advisory, assurance and tax firms in the U.S., Cherry Bekaert serves clients across all 50 states and internationally. Our solution offerings span in the areas of digital strategy and transformation services, business process optimization, IT diligence, business intelligence, data analytics and insights and more. As a digital transformation advisor, we help your business deploy breakthrough results with modernizing efficiency and utilizing analytics for real-time visibility and insights by identifying integration points with systems in the cloud. Through these integrations, we help tie all your data and business processes into an easy to use, scalable, and secure platform.

Connection (PC Connection, Inc.; NASDAQ: CNXN) is a Fortune 1000 National Technology Solutions Provider that connects people with technology to enhance growth, elevate productivity, and empower innovation. Connection provides customer-centric IT solutions and services for companies. Connection offers custom-configured computer systems from an ISO 9001:2008 certified technical configuration lab at Connection’s distribution center in Wilmington, Ohio. In addition, the Company has over 2,500 technical certifications to ensure that we can solve the most complex issues of our customers. Twice recognized by Forbes as one of “America’s Most Trustworthy Companies,” our mission is to provide customers with the expert guidance, state-of-the-art tools, and exceptional service to solve their technology challenges. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. For any questions please contact Heather Carroll ([email protected] or 800-998-3283 or cell 603-372-2710).

Connectria helps businesses realize their cloud vision with end-to-end hosting and managed services – from IBM i to AWS. Backed by industry-leading SLAs and an award-winning culture. From Fortune 100 enterprises to small and medium businesses, Connectria provides cloud hosting, remote monitoring, and compliant cloud security solutions and services to more than 1,000 worldwide. Working as an extension of each customer’s IT team, we deliver technology-agnostic solutions consistently, with depth and breadth of engineering expertise, scalable solutions, and speed to market.

Crowe LLP is one of the largest public accounting, consulting, and technology firms in the United States. With 30+ years of working with Caterpillar Inc. on innovative technology solutions like CSQ, SpecSizer, and FBC for Engine and Machine dealers, we also provide industry specialized accelerators, productivity apps, and post-go live support to help your business get the most out of its Salesforce, Microsoft Dynamics / Azure, and ServiceNow investments. Lease accounting standards are changing, are you prepared? See how our Crowe Lease Accounting Solutions are helping hundreds of companies deal with changing IFRS and ASC financial reporting standards.

Technology drives human progress. This tenet is the core of our business and vision. Our customers and team members are integral to our continuing success as we provide the essential infrastructure for organizations to realize their digital futures. Dell Technologies helps organizations like Caterpillar Inc. transform how they work, live and play by providing the industry’s broadest and most innovative technology and services portfolio for the data era.

e-Emphasys Technologies is the leading supplier of enterprise dealer management software for equipment dealers and rentals companies. In addition to the core ERP, the platform includes a fully integrated Business Intelligence and Reporting, CRM, Mobile Field Service Applications, Inspection Applications, eCommerce Portals, Document Management, and Artificial Intelligence & Machine Learning. The solution is proven in nearly 20 countries and utilized by some of the world’s leading dealerships.

eLogic is distinguished as a full-service business solutions provider with 100% focus on Manufacturers, Equipment Dealers and Service Providers. By combining decades of industry expertise and leadership with the most powerful technologies, we help our customers realize transformative business impact as an Intelligent Enterprise. eLogic successfully drives its customers to quickly achieve targeted business outcomes in Sales, Service, Agile Factory, Supply Chain, and Application Modernization with data centric, actionable intelligence leveraging the Microsoft and SAP platforms. eLogic’s Microsoft recognition includes: 2021 Worldwide Partner of the Year Winner for Dynamics 365 Sales, 1 of 11 Leading Partners for the Microsoft Cloud for Manufacturing, 2020 Worldwide Partner of the Year Finalist for Power Apps, 2018 US Partner of the Year for Field Service, 2016 US Partner of the Year for Microsoft Dynamics, 2015 Manufacturing Partner of the Year, and six-time Winner of the Inner Circle award.

FDC Solutions, Inc. is dedicated to developing quality support services and integrated software solutions for Caterpillar dealers. Born from within the Caterpillar market segment, we are myopically focused on providing value to CAT dealers by improving operational efficiencies and managing costs. Offering an expansive suite of products and support/consultative services, dealer partners are able to gain from our organization’s more than 1,250 years of collective experience within the CAT dealer ecosystem. All dealers are invited to stop by the FDC vendor booth and participate in our conference sessions to learn more about the manner and methods that we can provide to help drive business improvements through technology.

Granite provides voice, data and other related communications products and services to multi-location businesses and governmental agencies throughout the United States and Canada. Granite furnishes services to more than two-thirds of the Fortune 100 companies in the United States, and 1.75 million voice and data lines under management.

The Havis legacy dates back over 80 years as a trusted designer and manufacturer of in-vehicle mobile working solutions. Havis is the leader in high-quality, rugged & innovative products for mobile workers. Our ergonomically designed solutions maximize productivity & comfort without sacrificing quality, reliability, or durability for public safety, military & government, utility & public works, transportation, material handling, and other demanding environments. We partner with leading automotive and technology companies to provide safe, dependable solutions for a wide variety of vehicles and computing devices.

HBS Systems NetView ECO platform provides equipment dealerships with Inventory Management, Sales, Parts, Service, Rental, and Accounting software, backed by award-winning training and customer service. A trusted industry leader for 35+ years, our powerful features are designed to streamline your entire business and maximize revenue. By automating and integrating complex processes, our web-based software improves accuracy and efficiency in all departments, while providing real-time analytics from anywhere on any device, helping you deliver excellent customer service. Our team prides itself in providing first to market advanced technology today that positions your dealership for the future. Contact: 800-376-6367 [email protected]

Huber & Associates helps clients identify and implement technologies that increase your business’ productivity and efficiencies. For over 30 years, Huber has partnered with IBM and other leading technology companies to provide clients (big and small, private and public) with solutions to their Information Technology needs. Huber & Associates Enterprise IT solutions includes a managed services practice as well as other technical consulting services that assist clients with:

• Business Continuity/Disaster Recovery Planning and Testing
• IT Managed services: IT Support/Help Desk; and IT Staff Augmentation
• Network Administration Services- a Huber VCIO acts as an off-site network manager, taking care of all updates
• Proactive Technology & Network Management services – innovative proactive monitoring reducing service tickets
• Application Development- Web hosting, Database design and conversion, Software Development
• IT Project Management – with certified Professional Project Managers ( PMPs) planning, organizing and delineating responsibilities for success
• Hosting & Colocation services- dedicated Class 1 data center with onsite technical professionals. To learn more about why Huber & Associates is the “Smarter IT Solution,” visit www.teamhuber.com.

IBM is the global leader in business transformation through an open hybrid cloud platform and AI, serving clients in more than 170 countries around the world. Today 47 of the Fortune 50 Companies rely on the IBM Cloud to run their business, and IBM Watson enterprise AI is hard at work in more than 30,000 engagements. IBM is also one of the world’s most vital corporate research organizations, with 28 consecutive years of patent leadership. Above all, guided by principles for trust and transparency and support for a more inclusive society, IBM is committed to being a responsible technology innovator and a force for good in the world. For more information about IBM visit: www.ibm.com

FormSprint has been generating documents for CAT dealers for almost 30 years, and ICS continues to innovate with updates to FormSprint and new mobile apps. If your FormSprint expert is no longer with the company and you need to understand or improve your document processing, contact us to learn how we can help you. In addition to outputting CAT dealer documents, we have new apps that make it easy to capture signatures interactively or by sending a link in an email or text. We also created FormsTrack, a highly customizable app that lets you harness the information already on your system and add pictures, signatures, GPS coordinates, and a user-friendly web dashboard. Come talk to us about our new apps, or talk to your fellow dealers to see what we can do for you.

Integrated Rental Systems was founded by the leading rental and software experts who created and implemented rental specific solutions at RSC, United Rentals, and Hertz Equipment. iRental was designed and to built in order to take full advantage of the quantum leaps in software, architectural and technological development, that have occurred in recent years. iRental is committed to providing solutions and technology infrastructure that enables dealers to better manage their rental divisions; reduce costs, improve reliability and availability, and maximize return on assets. The application sits on top of your existing ERP system (including DBS, SAP, Microsoft AX) and enables rental specific processes and controls which were previously non-existent resulting in increased revenue, utilization, and profitability. iRental specifically enforces best business practices at every level of business operations, aggregates and organizes data around key performance indicators in order to achieving maximum efficiency across the entire organization.

Layer 3 Communications is a Managed Services Provider (MSP) and Managed Security Services Provider (MSSP) focused on industries with customized service delivery and logistic needs. As an MSP, our areas of expertise include wired and wireless network design and implementation, large project management and execution, Infrastructure as a Service (IaaS), and Business Continuity. As an MSSP, we provide a complete range of products and services around Information Security Management, including Incident Response Solutions, Security Information Event Management (SIEM), and Security Operations Center (SOC) Services. Layer 3 Communications approaches every engagement with each client’s vision and philosophy in mind and customizes our services appropriately.

 

LINQ is a managed service provider for all corporate cellular needs. We provide live customer care, MDM support, custom billing and reporting while clients keep ownership of their account and devices. Ask us about our 60 day trial and how we can alleviate your internal resources from cellular hassle. Keep the carrier. Lose the headache.

Microsoft offers CAT Dealers end-to-end solutions to provide a better customer and employee experience. By providing solutions for both front and back office, CAT Dealers can have their ERP, CRM (Sales/Service), B2B Commerce and Marketing all on the same platform. Microsoft is the most common technology platform used by CAT Dealers – with Dynamics 365, Power Platform, Teams and Azure contributing to better business outcomes. Read more about Microsoft’s recent focus on Manufacturing and the benefits for CAT dealers at Microsoft Cloud for Manufacturing | Microsoft Microsoft is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organization on the planet to achieve more.

Point of Rental provides rental and inventory management software solutions that connect people from every rental vertical and job role, empowering them with the tools they need to streamline operations and grow strategically. For nearly 40 years, Point of Rental has led industry innovation, earning dozens of awards for exceptional rental software and service. A five-time Inc. 5000 fastest growing company, the company serves customers in 80 different countries from offices in the US, UK, Australia, South Africa, and Germany. Visit pointofrental.com to find out how a team with 600+ years of on-site rental experience can get you where you want to be.

Qplus is a leading and recognized software provider for CAT Dealers. Our QP-Scheduler is the simplest and most intelligent way to plan and assign tasks to resources (man and machine) inside your workshops (CRC and MS), and our newest product, the QP-Real Time is the most robust and reliable way to monitor fleet performance, accessing remotely the on board computer and transforming data on indicartos through intuitive 3D charts. QP-Real Time fosters the combination of indicators to detect relationships between failures.

 

RDS is a technology and consulting company that enables CAT Dealers to digitize back-office business processes. Our portfolio of products and services turn document-centric bottlenecks into automated digital workflows. Our consultants work with finance departments, parts centers and rental stores to learn where slowdowns occur and map out your journey to digital efficiency. For more information: https://www.revolutiondatasystems.com/

Salesforce’s Customer Success Platform provides industry-leading cloud services for sales, service, marketing, community, analytics, and apps. Salesforce pioneered a new technology model with our cloud platform, a new pay-as-you-go business model focused on customer success. Salesforce empowers companies to connect with their customers in a whole new way, run their business from their phones, create one-to-one customer journeys and make smarter, more personalized decisions from anywhere in real-time.

Secuvant is an independent IT Security firm providing enterprise-grade IT security services to mid-market organizations. Secuvant assists clients in identifying and understanding security vulnerabilities, and then correlates the potential exploitation of these vulnerabilities to an organization’s business goals and objectives. We map the Secuvant-7 Business Risks to your gaps and vulnerabilities. The result is increased visibility into a company’s security threat landscape, and a deliberate approach to mitigating the most impactful IT risks to the business. Cyber Risk is Business Risk™ – Learn more about Secuvant at www.SECUVANT.COM.

Seprio has been helping companies with technology sourcing and vendor management since 2001. Companies achieve reduction in contractual risk, cost savings and process improvement by leveraging Seprio’s experts who have managed and negotiated 1,000s of vendor contracts, day-in and day-out, for over two decades. Seprio has been helping companies with technology sourcing and vendor management since 2001. Companies achieve reduction in contractual risk, cost savings and process improvement by leveraging Seprio’s experts who have managed and negotiated 1,000s of vendor contracts, day-in and day-out, for over two decades.

Servicemax and Salesforce have joined forces to deliver and unparalleled solution that drives operational efficiency with a 360-degree view of your assets on the world’s #1 customer experience platform. As a Caterpillar business partner, you require solutions which help you change the game with your customers. Enter ServiceOne which take the Servicemax and Salesforce partnership to another level by delivering best in class solutions designed by CAT dealers FOR CAT dealers. Detailed asset hierarchy and history coupled with full contract/CVA/warranty management, best practice service workflows, full parts RMA and depot repair management and Cost to Service Analytics are just some of the highlights included from Servicemax inside of ServiceOne.

 

SmartEquip is the leading technology standard for equipment lifecycle management, service and procurement support for the construction industry. The platform provides a seamless brand-enhancing experience for fleet owners, manufacturers, and distributors of complex equipment. SmartEquip enhances ROI for all Network participants by increasing equipment uptime, improving both technician wrench time and transaction accuracy, while reducing the total cost of equipment ownership. The SmartEquip Network currently supports more than 600 OEM brands, with over 95,000 users across more than 42,000 equipment locations globally. The Network supports over $1 billion in parts transactions annually and the company is led by veterans of construction, technology and data sciences. Founded in 2000, SmartEquip is positioned to define tomorrow’s dynamic and evolving equipment industry.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts work closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at www.enterprise.spectrum.com

We know Cat dealer business because we’ve lived Cat dealer business. DBS, EMS, Unit4/Coda, SAP, rental, and more – whether you’re upgrading, implementing a new system or process, or need a resource for your next big project we can help. Our personalized consulting solutions give you the support and flexibility you need when and where you need it and the expertise to get the job done right. Visit www.spendrightinc.com to set up a free consultation.

Get the network that lets your business do more. Our enterprise business experience delivers more 5G bars in more places on America’s most-awarded network. Together, we’ll co-build a solution to help you and your end-users connect and collaborate from virtually anywhere. Start here for the best, over-all business experience anywhere.

Tada Now (Cognitive Solutions) is significantly changing the way Dealer business is conducted. Our experts deliver transformational solutions to complex problems by utilizing our cognitive intelligence platform that synthesizes your Dealer business model, operating model, and performance metrics data from disparate sources to create a Digital Duplicate® of your business. This Digital Duplicate® is a live and dynamic digital replica of your operation allowing you to explore and exploit connections between previously siloed pieces of data, identify high value solutions that wouldn’t be possible without this capability, and execute. Tada offers a suite of pre-fabricated, purpose-built Dealer applications to help you drive digital transformation and operational change throughout your enterprise. Cat dealers are currently working with Tada around the globe to rapidly improve their Digital, Finance, and Business performance of Sales, Product Support, Parts, Service, Rental, and Power Systems operations through rapid improvement of PINS, POPS, STUs, Fleet utilization and Management, PAD, Time to ready, cycle times and other key metrics. Tada also provides a platform for Automated Digital Reporting to standardize internally across your dealer divisions and acquired businesses, as well as externally to CAT and Financial Stakeholders.

With over 80 years of combined heavy equipment industry experience, TARGIT is a leader in business intelligence (BI) and analytics solutions for dealers. TARGIT helps dealerships accelerate reporting and unlock new insights by turning in-depth data into clear, actionable results.

TBG Security provides risk management solutions to ensure your business is minimizing uncertainty in an increasingly hostile information environment. Acting as trusted advisors, we help our clients plan, implement and monitor successful cyber security programs that align with business objectives. Applying our expertise in cyber security, incident response, risk and compliance, virtual CISO, security consulting, penetration testing and red teaming coupled with our breadth of security offerings, we’ve been assisting clients of various sizes for over 15 years. Where possible, TBG designs and delivers solutions to work in harmony with your existing operations. Fortune® 2000 companies depend on TBG services.

TBM is a global operations and supply chain consulting firm for manufacturers, distributors, and service organizations. Our mantra—Speed Wins Every Time. At TBM, we push the pedal down in your operations to make you more agile and to help you accelerate business performance 3-5x faster than your peers. Our services include Operational Excellence, Supply Chain Management, and Management System Implementation + Operational Leadership. We help organizations leverage operational excellence for agility and speed. Our Leadership Solutions team helps you fill key roles quickly with vetted operations professionals who can step-in and keep things running while you find the ideal candidate. We also offer an expanding suite of enabling technologies to support operations, supply chain, analytics and daily operations. We help to improve execution and manage business performance with our web-based software, Dploy Solutions. Visit www.tbmcg.com and www.dploysolutions.com to learn more.

 

Tecsys is a global provider of supply chain solutions that equip the borderless enterprise for growth. Organizations thrive when they have the software, technology and expertise to drive operational greatness and deliver on their brand promise. Spanning healthcare, retail, service parts, third-party logistics, and general high-volume distribution industries, Tecsys delivers dynamic and powerful solutions for warehouse management, distribution and transportation management, supply management at point of use, retail order management, as well as complete financial management and analytics solutions. Customers around the world trust their supply chains to Tecsys to create clarity out of the complex challenges their organizations face as they scale, adapt to customer expectations and manage inventory logistics. Tecsys’ shares are listed on the Toronto Stock Exchange under the ticker symbol TCS. For more information on Tecsys, please visit www.tecsys.com.

The Activate Company delivers simple, easy to use equipment management solutions to equipment dealers and fleet owners. Our SaaS solutions enable dealers and fleet owners to work side by side in co-managing a diverse set of equipment across brands and jobsite environments. Using the Activate platform dealers and fleet owners seamlessly work together to maximize uptime, productivity and profits. From jobsite to dealer and back again: Activate delivers the results that matter.

• Quickly identify and resolve unplanned equipment issues
• Get quality preventative maintenance events done on-time
• Aggregate, analyze and act on key data (e.g., telematics, oil samples, inspection results, etc.)
• Make sure costly assets aren’t sitting idle
• Optimize the fueling process

If you’re a dealer looking to help your customers take equipment management to the next level, come see us at booth 21! We’d love to share how we’re driving real-world results for Cat dealers and your customers.

Tyfoom enables companies to deliver consistent training and communication within the workflow from top to bottom with full accountability and visibility. Tyfoom’s research-based techniques accelerates learning, retention, and transfer of knowledge. Companies’ best practices and critical business communication can be housed on the platform for employees to access at the point of need. Any process, digital forms, or other pertinent information that needs training or communication can be delivered in a digestible format and is documented via Tyfoom

Unit4 builds enterprise software that transforms work and how people feel about it, so you and they can thrive. Long trusted by the Caterpillar dealer community, Unit4 Financials helps your finance team transform from backward-looking to forward-driving — providing insights, advice and leadership for your organization.

 

There’s an art to conquering industrial scale problems. We believe unlocking the potential of your data is the key to a better tomorrow. We are focused on building technology that turns mountains of data into integrated workflows, powered by AI. Our door is always open to new ideas, new customers and new innovation. We believe in rolling up our sleeves together with our customers to make hard work easier by equipping people with tools that empower them to solve tough problems and create a world that works for everyone.

 

Verizon is a strong partner of Caterpillar and CAT dealers across the US. We’re an industry leader in 5G, cyber security and NaaS; our NADITA team specializes in smart iron OEMs and helping dealers move beyond connectivity to productivity and profitability. There are proven best practices to maximize technology investments and we’re happy to share.

Wynne Systems develops customized solutions that drive profitability for rental companies. We ensure we align your solutions to your business objectives, ensuring success at implementation and beyond.

Welcome to Xactly’s Intelligent Revenue Platform – the behavior data driven solution suite that accelerates digital transformation, carrying organizations away from intuition bias, toward integrated agile GTM planning. Transform your company’s revenue operations into intelligent revenue engines. Adapt to changing market conditions while growing both revenue and profit. We were the first 100% cloud-based, multi-tenant provider focusing solely on the incentive compensation and employee and sales performance management market, and we achieved our leadership position through domain expertise and innovative technology. Our solutions allow organizations to make better strategic decisions, optimize behaviors, increase sales and employee performance, improve margins, increase operational efficiencies, mitigate risk, design better incentive compensation plans, and reduce error rates in incentive compensation calculations.

XAPT is a leading worldwide provider of business solutions for heavy equipment dealers. Our flagship product, NAXT, is built on Microsoft Dynamics 365 and incorporates 700+ CAT dealer-specific preconfigured business processes, 120+ CAT certified interfaces, all functions from rental to shop and field service, warranty, parts, warehouse management, sales, CRM, power systems, procurement, financials, business intelligence, mobile, and more. With over 28,000 users and over 500 locations already, including dealers like Western States Equipment Co., Foley Inc., Kelly Tractor, Milton CAT, Boyd CAT, Hastings Deering, Gregory Poole, NMC, etc. Join our growing customer base and find out why CAT dealers choose NAXT!