Service Pro® by MSI is a comprehensive, cloud-based service management, scheduling and mobile application that helps Caterpillar dealers improve enterprise-wide field service management and increase mobile field workforce efficiency.  Complete with a powerful mobile  field service and inspection app for iPad, iPhone, Android or Windows, Service Pro® automates field to office communication in the areas of service portals, dispatching, scheduling, labor time, parts/inventory, assets, CSAs, warranties, preventive maintenance contracts, tasks, inspections, photo & signature capture, service history, DBS integration and more.